Contact information
We're Here to Assist You
At JJ Luxe, we believe every interaction should feel as refined as the products we create. Whether you have a question about your order, need assistance selecting the perfect skincare ritual, or simply want to connect with our team, we're here to help.
Please reach out below and our team will respond as soon as possible.
Customer Care
Email:
hello@jjluxebeauty.com
Phone:
725-433-1600
Customer Care Hours:
Monday – Friday
9:00 AM – 5:00 PM PST
We aim to respond to all inquiries within 1–2 business days.
Order Support
For assistance with:
• Order updates
• Shipping questions
• Returns & exchanges
• Product recommendations
• Ingredient inquiries
Please include your order number in your message so we can assist you promptly.
Product & Skincare Consultation
Not sure which products are right for your skin?
Our team is happy to help guide you through your skincare ritual and recommend products based on your individual needs.
Wholesale & Partnerships
Interested in carrying JJ Luxe or collaborating with our brand?
Please contact:
Press & Media
For press features, editorial inquiries, and brand collaborations:
Visit Our World
Follow along for new launches, beauty rituals, and behind-the-scenes moments.
Instagram: @jjluxebeautyco
TikTok: @jjluxebeautyco
Facebook: @jjluxebeautyco
Thank you for choosing JJ Luxe Beauty Co. We look forward to connecting with you.